Operation executive


Amar singh 's Resume from delhi, delhi, India
AMAR SINGH
PHONE: +91-801xxxx106
E-MAIL: amar.singxxxx@yahoo.com
 
GOAL
 
To lead a Business Enterprise from front, this will throw challenges that help to demonstrate the best of the skills within.
 
JOB OBJECTIVE
 
Assignments in Supply Chain Management/ Operations with a high growth oriented organization of repute preferably in the Courier/ Operations/ Service Industry Sector.
 
SUMMARY SKILLS & EXPERIENCE
 
A Graduate with over 9+ year’s of experience in Courier Operations, worked with First Flight Couriers Limited, Delhi Proven abilities to streamline the Standard Operating Procedures for enhancing the efficiencies while curtailing the operational costs & expenses. Well versed with the formalities & documentation for movement of consignment and proficiency in liaising with the authorities. An effective communicator with excellent relationship management skills and honed analytical, problem solving & organizational abilities.
 
JOB PROFILE:
 
Operations Management-:
 
Managing seamless movement of the consignments from the pick up point to the destination.
 
Developing/sustaining the existing network, ensuring timely and cost effective deliverables 
 
Monitoring operations of cross-functional units to achieve efficiency in all aspects of the customer service delivery cycle, ensuring timely delivery of products.
 
Co-ordinating with branches for the Connections to their respective destinations.
 
Building and maintaining healthy business relations with major client, ensuring maximum customer satisfaction by achieving delivery & quality norms.
 
Maintaining cordial relations with customers to sustain the profitability of the business.
 
To ensure all dispatches reach the respective destination with reduced in-transit damages & shortages within the transit time defined in contract.
 
Taking careTrack & Trace of All incoming & out coming C/ments with origin Through Email.      
 
Client Servicing:-
 
Proving maximum support to clients ensuring timely resolution of their queries/concerns.
 
Ensuring optimum customer satisfaction for repeated and referral business.
 
STRENGTHS
 
Dedicated with an ability to work in a team to achieve organizational goals.
 
Strong work ethics and Human Skills.
 
Firmly believe in Attitude- Believe that the attitude of individuals can make or break an organization
 
Systematic and process driven.
 
Keen learner with an inquisitive attitude.
 
Good Leadership Skills with an ability to build and nurture result oriented teams.
 
Negotiating skills /communications /decision making /quick response.
 
EDUCATION
 
Graduation in the year 2002. DDU Gorakhpur University 
 
PROFESSIONAL QUALIFICATION 
 
One year Diploma in Computer Application (DCA)
 
PERSONAL DETAILS
 
Father’s Name       : Sh. Rana Pratap Singh
 
Date of Birth : 21st July 1981
 
Marital Status : Married 
 
Gender              : Male
 
Nationality : Indian
 
Language Known : Hindi & English 
 
Permanent Address : G-16 Shyam Vihar Phase-1
Najafgarh New Delhi 110043
 
When you call or email, plz mention that you found this resume on NaukriWala.com
Posted on 1 August, 2015
Viewed: 465 times

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