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Ekta Baraskar 's Resume from Mumbai, Maharashtra, India

                          Resume

 

CMT_3923 (Copy)Ekta Pandurang Baraskar  

Room no 1/10, Achanak Society,

Satya Nagar, 90 Feet Road,

Sakinaka, Mumbai 400-072.

Mobile : 987xxxx631

Residence Number : 959xxxx312

Email ID: baraskxxxxta@gmail.com

Date of Birth: 14-09-1988

 

CAREER OBJECTIVE:

To be a part of organization that provides an atmosphere of mutual growth and benefits were I can show my talent and potential.

EDUCATIONAL CREDENTIALS

MMS SEMESTER-3, UNIVERSITY OF MUMBAI 2014

AMSIMR Institute Ghatkopar West: 62.00%

 

MMS SEMESTER-2, UNIVERSITY OF MUMBAI 2014

AMSIMR Institute Ghatkopar West: 60.00%

 

MMS SEMESTER-1, UNIVERSITY OF MUMBAI 2013

AMSIMR Institute Ghatkopar West: 67.50%

 

BACHELOR OF COMMERCE, UNIVERSITY OF MUMBAI, 2010

Tolani College of Commerce, Andheri East: 52.86%

 

HIGHER SECONDARY CERTIFICATE, MAHARASHTRA BOARD, 2007

Tolani College of Commerce, Andheri East: 63%

 

SECONDARY SCHOOL CERTIFICATION, MAHARASHTRA BOARD, 2005

Samta Vidya Mandir, Sakinaka: 64%

CORE COMPETENCIES:

Ø  Ability to grasp new things easily

Ø  Capable to work in group

Ø  Team Players

 

SUMMER PROJECT:

Company Name: Anugarh Stock Broking Pvt Ltd

Project Title: A Study of Recruitment Process of Anugarh Stock Broking Pvt     

                         Ltd

Duration: May 2014 – June 2014

Brief Description about Project:

The Study was made to identify the Recruitment Process in detail and the overall process of attracting, selecting and appointing suitable candidates for jobs within an organization. The use of internet-based services and computer technologies to support all aspects of recruitment activity and processes. We were selecting the resumes from Online Portal.

 

Work Experience

1. Company Name: Omnitech Infosolutions Ltd

Duration: 3 Years (July 2010 to Aug 2013)

Designation: Helpdesk Executive

Job Responsibility:

Ø  Maintaining daily, weekly and monthly reports.(CSR, Renewal Inventory ,Contract Kit ,Project Wise Data)

Ø  Monitoring Day to day calls logged at Customer Site & Field Support.

Ø  Monitoring Daily Attendance of the Resources deployed at various Customer Site.

Ø  Monitoring DCR & Monthly Reports & submitting to relevant internal departments.

Ø  Processing all Spare Part relevant tasks to the concerned departments & religious follow-up for the quicker resolution.

Ø  Internal & External escalation management.

Ø  Regular interaction with Onsite Team & Customers.

Ø  Assigning Inventory & PM calls to engineers.

Ø  Preparation & filling internal Review DATA, Managing Customer DATA along with SLA & relevant details,.

Ø  Regular updates to SAM on any escalations.

Ø  Employee equipment tracking 

Ø  Employee performance evaluations information management 

Ø  Employee Data Management

Ø  Attendance and Leave records.

 

Keeping a track of the attendance of the employees.
Filing the leave forms and keeping a track of the leaves taken.
Seeing to it that there is not much absenteeism on any given day.
Seeing to it that no employee is irregular and if there are such people, taking corrective and/or preventive measures.
 

 

2. Company Name: Pagepoint Services India (P) Ltd

Duration: 3 Years (June 2007 to June 2010)

Designation: Quality Analyst

Job Responsibility:

Ø  Handling a Team of 25 - 35 Executives.

Ø  Preparation of MIS (Management Information System) such as agent productivity and Quality performance.

Ø  Analyzing and providing feedback on basis of the performance of the executive on a scheduled basis.

Ø  Audition and validation of daily reports.

Ø  Evaluation, Feedbacks, Live barge-in & Mock calls on an ongoing basis.

Ø  Attending call calibration.

Ø  Conducting Quality Sessions

 

DECLARATION:

I hereby declare that the information above is true to the best of my knowledge.

 

 

Date:   17/06/2015                                                                                                     EKTA  BARASKAR                                                                                        

 

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Posted on 17 June, 2015
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